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If you have travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and are experiencing cough or fever or shortness of breath - stay indoors, phone us on 0141 800 0840 or, if the practice is closed, phone NHS 24 on 111 informing them of your symptoms and your recent travel.  DO NOT LEAVE HOME UNTIL YOU HAVE BEEN GIVEN ADVICE BY A CLINICIAN.


Please note that the practice only has two incoming telephone lines.
If you call and the phone is ringing out, it means that the receptionists are answering other calls.  They cannot hear the phone ringing when both lines are busy so they do not know there are other calls waiting.
Please follow the guidance below on the best times to phone the practice:-
  • 8am-9am:     as most of our appointments are bookable on the same day,
                        our telephone lines are very busy between 8am and 9am.
                        Please avoid phoning the practice for any other reason at this time,
                        unless it is a medical emergency.

  • 9am-11am:   if you are phoning to ask a GP for telephone advice or for a
                        house call, please phone after 9am.
  • 11am-6pm:   if your call is not urgent, or if you are phoning for any other
                        reason, please wait until after 11am.

    Please note that the telephones are generally much quieter in the afternoons.

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