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For the latest Coronavirus Guidance, visit NHS INFORM or call the helpline on 0800 028 2816. 
See also links under Further Information (below right).



Coronavirus (COVID-19) is the illness caused by a new strain of coronavirus first identified in Wuhan city, China. It can cause a new continuous cough, fever or loss of, or change in, sense of smell or taste (anosmia).

Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people and those with long term conditions like diabetes, cancer and chronic lung disease. 

This is a rapidly changing situation which is being monitored carefully. 

If you are unwell and are worried about coronavirus / Covid-19, please consult or phone NHS 24 on 111 as the first point of contact for medical and clinical advice.  Please do not phone Keppoch Medical Practice.

Keppoch Medical Practice is currently triaging all patients with urgent medical conditions by telephone.  No bookable face to face appointments with GPs are available until further notice.  However patients are able to book same day day and routine telephone appointments.  These measures have been taken to protect you, the practice staff and the community.  Thank you for your understanding.


Symptoms and Medical Advice

Anyone developing symptoms consistent with COVID-19, however mild, should stay at home for 7 days.  All other members of the household should stay at home for 14 days.  

If symptoms worsen during home isolation, or if you are no better after 7 days, phone NHS 24 on 111. 

Community Assessment Centres (CACs) are opening to help combat Covid-19 by providing a more streamlined service to assess people presenting with symptoms.  A CAC has opened in Barr Street in the old Woodside Health Centre and is staffed by GPs and Advanced Nurse Practitioners (ANPs).  Attendance at these hubs are strictly by appointment only following telephone assessment.  They will ensure that hospitals can concentrate on helping those with the most serious illnesses and that GPs can focus on providing care to patients with other complex health issues. 

If you have no symptoms but need further information or general advice, phone the NHS24 helpline on 0800 028 2816.

Social Distancing Guidance

For information on what social distancing means, please click on the following link.  The guidance is available in several languages:- Social Distancing Guidance

Face Coverings

People must by law wear a face covering on public transport  and public transport premises such as train stations and airports.

Wearing a face covering will, by law, be compulsory (with certain exceptions) from 10 July in shops.   But please do not wait until then to get into the habit of using a face covering.  For more information please click on the following link: - Face Coverings

Specific exemptions provide that certain categories of people are not required to wear a face covering. This includes children under five years of age, a police constable or workers such as paramedics acting in the course of their duty.  Staff such as drivers who are physically separated, by means of, for example, screens, from other staff and passengers are also exempt from wearing face coverings.

You may also have a reasonable excuse not to wear a face covering if, for example:

  • you have a health condition where a face covering would be inappropriate because it would cause difficulty, pain or severe distress or anxiety or because you cannot apply a covering and wear it in the proper manner safely and consistently.
  • you have a reasonable need to eat or drink
  • you need to take medication
  • you need to communicate with someone else who relies on lip reading
  • a relevant person, such as a police officer, asks you to remove your face covering

The following exemption cards can be printed and cut out to show if you are exempt from wearing a face covering:

Face Covering Exemptions

Test and Protect

Anyone in Scotland aged 5 or over, who is self-isolating because they are showing symptoms can be tested.  For more information please follow the following link: - Test and Protect

Isolation Note
If your employer asks you for an isolation note, go to 


This service is being extended to allow anyone who has a minor illness or a common condition, and who is registered with a GP practice, to speak to a member of the pharmacy team for advice and treatment without the need to see their GP.  For further information, follow this link and select the Minor Ailments tab - Minor Ailment Service - enhanced access .


To protect yourself and others, it is best to:

- Always carry tissues with you and use them to catch your cough or sneeze.

- Bin the tissue afterwards.

- To kill germs, wash your hands with soap and water, or use a sanitiser gel.

Be assured that Scotland is always well prepared for these types of outbreak and will remain vigilant.  Public health and infectious disease experts are working around the clock. 

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