We are continuing to monitor and adapt to the current situation with regards to our appointments system. We are now offering a range of same day and routine telephone appointments. If you require a same day telephone appointment please phone the surgery any weekday at 8am. You will then be given an approximate hour window of when the GP will call back. Once appointments are full you will be asked to call back another day unless you have a medical emergency. In this case the reception staff will need to take as much detail about the emergency as possible so it can be dealt with appropriately.*
No bookable face to face appointments with GPs are available until further notice. The online booking system has also been suspended. These measures have been taken to protect you, the practice staff and the community.
Your GP may suggest you have a VIDEO CONSULTATION. These consultations are by invitation only. If you speak to your GP and are invited to a video consultation, please use the following website address:
*If you are unwell and are worried about coronavirus / Covid-19, please consult https://www.nhsinform.scot/coronavirus or phone NHS 24 on 111 as the first point of contact. Or call 0800 028 2816 for general advice. Please do not phone Keppoch Medical Practice. Thank you for your understanding.
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If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.
Surgeries are busy but the GPs do their best to run to time. It is therefore very important that you come to your appointment on time. If you are late, the GP may not be able to see you.
Text Reminder Service
If we have your mobile number on record and you have consented to its use, you will be sent an appointment reminder automatically. If you do not want to take advantage of this service, please inform reception.