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For the latest Coronavirus Guidance, visit NHS INFORM or call the helpline on 0800 028 2816. 
See also links under Further Information (below right).


NHS Pharmacy First Scotland - introduction of service delayed due to Covid-19

The Minor Ailments Service continues to be available to children, people aged 60 and over, people who hold a medical exemption certificate and those on certain benefits.  You need to be registered with a GP surgery in Scotland to access the service which is available at community pharmacies.

The service offers confidential advice and treatment, if you need it, for a number of common illnesses and complaints without the need for an appointment with your GP.

Here are just some of the conditions that your pharmacist can help you with:

              acne           allergies     athlete's foot         backache          cold sores

       constipation        coughs and colds          cystitis      diarrhoea        earache               

             eczema      haemorrhoids (piles)        hay fever       headache

       head lice           impetigo                  indigestion              mouth ulcers     

       nasal congestion         pain           period pain         threadworms         thrush

                                                      warts and veruccae

You can register with the community pharmacy of your choice.  In most cases, you don't have to make an appointment - you can go along at a time that suits you.  Your consultation will always be with a pharmacist and is completely free of charge.  You can ask to use the pharmacy's consultation area / room if you want to speak to the pharmacist in private.

The pharmacist will:

  • ask you about your symptoms
  • give you advice on your condition
  • provide medication, if you need it
  • refer you to another healthcare professional, e.g. your GP, if they think this is necessary.
  • set up a Patient Medication Record (PMR) to make a note of any advice and treatment they give you.

Pharmacists provide many other services including NHS emergency hormonal contraception; NHS smoking cessation support; advice on travel injection requirements and supply of malaria prevention.

{Service delay: please ignore.  From 23 March 2020, to support the current situation regarding coronavirus, the Minor Ailment Service is being extended to allow anyone registered with a GP practice in Scotland to speak to a member of the pharmacy team for advice and treatment without needing to see their GP.  Please follow the guidance below.

The NHS Pharmacy First Scotland is available from all community pharmacies in Scotland.} 

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