Patient safety guidance recommends that it is safer to order prescriptions in writing in order to avoid mistakes being made by either the patient or the person taking the message. For this reason, the practice no longer takes prescription requests over the telephone.
Patients on long term medication can order repeat prescriptions in a number of ways.
1. This website has a secure service that allows you to order your medications online. Follow the link at the top of this page and complete a quick and easy registration process. You only need to do this the first time you are placing an order.
Your medication can be delivered from your usual pharmacy if you have correctly selected it from the drop down list in the request form.
Please note that you can also request an appointment and receive this newsletter by e-mail by registering on the website.
2. Prescription ordering forms are available for completion and handover at reception.
3. You may order by post using the tear off slip from your last prescription or by sending in one of the forms available at reception. If you send in a stamped addressed envelope with your request, we will post your prescription out to you when it is ready, or we can arrange for it to be sent to your local pharmacy if you prefer.
4. Most pharmacies will deal with ordering your repeat medication directly from the practice and will even deliver it to you, if that is necessary. Please contact your preferred pharmacy to discuss and organize this service.
Request forms are also available at reception.
Prescriptions ordered by 12 noon will usually be ready for collection from 1pm on the first working day after ordering.
For prescription requests made after 12 noon, please allow 48 hours or 2 working days before collection.
As we are currently closed on Tuesday afternoons, prescriptions ordered on Mondays will be ready for collection from 8am on Wednesday.
Patients on repeat medications should see a doctor at least once a year for review. We need to make sure that you are on the best medication for your particular health needs and so it is important to keep your appointments with the doctor.