Reasons for Emergency Appointments
When you ask to be seen urgently by a doctor because your condition cannot wait until the next available routine appointment, please note the following:
- the doctor will only discuss the urgent reason for your attendance
- no repeat prescriptions will be issued
- no forms of any kind will be completed or signed
- no non-urgent medical conditions will be discussed
Requesting an Emergency Appointment
If your medical condition is urgent and cannot wait until the first available routine appointment, you must contact the practice on 0141 800 0840 at 8 am. You will be given an appointment to be seen by a doctor that morning.
If there are no emergency appointments left when you phone, your details will be passed to the doctors and one of them will phone you back within the next few hours. After speaking to you, if the doctor decides that you need to be seen urgently, you will be given an appointment on the same day. If you cannot phone, please come in to the practice before 9.30am.
There are no bookable emergency appointments in the afternoon. If an urgent medical matter arises in the afternoon, phone reception on 800 0840.
All consultations are by appointment only. Unless you have life-threatening symptoms such as chest pain or difficulty breathing, or if you are pregnant or have an ill child, please do not attend without an appointment.
In some cases, it may be that you don't really need to actually see a doctor. For example, you may just need some advice. If that is the case, please call 0141 800 0840 between 8 and 9am and ask to leave a message for someone to call you back. Your call will be returned that day.
Please note that requests for telephone consultations or advice calls cannot be taken in the afternoons, unless a medical emergency arises, as the doctors are all busy in surgery.